I am deeply saddened I ever went to her, although I definitely dodged a bullet in picking her as my therapist.
I came to Lia in April 2019 at a time when I was especially vulnerable, and was met with disregard and unprofessionalism. I gave Lia my insurance information and asked for an hourly rate given my policy, but she told me she’d contact them and get back to me. I didn’t know how much she would charge per session, but I figured that’s normal for therapists and decided to schedule a meeting to get to know her anyways. Also, her Psychology Today rates display $40-$120 so I figured it would be in that range. I was in the process of shopping around for a therapist, but I didn’t think anything about the fact that the other three I tried contacted my insurance and gave me hourly quotes before we initially met.
For our first meeting, Lia forgot about it by the time I got to her office. She had already left the office. I called her several times, and she finally came back. So, we started 25 mins late. But, I let that go because I understand that people make mistakes.
During our meeting, Lia checked her phone several times and I felt like I wasn’t being listened to or given the attention and care I deserved. It is extremely rude to check your phone in front of a client, especially when this is your first time meeting that person and you don’t know them otherwise. Still, I let that go.
After my session, I called Lia several times to schedule a follow up and she never got back to me. I never heard from her again until 3.5 months later when I received the bill.
She was reaching out to me saying my insurance didn’t cover our session and trying to charge me $200 (!!) for the 50 minutes I was there. That’s insane! I met with other therapists who had Psy. D’s compared to Lia’s LMFT that charged less than her ($180). Also other LMFT’s I met with charged considerably less ($80 and $100).
I’m so glad she never picked up the phone to schedule another appointment, because I would have had no idea that I had to pay such a high fee for a mediocre at best therapist. It’s really sad to think that this is how she treated a new client. I can’t speak to her motivations or thought processes, and all I can do is write this review so other people know about my experience. Needless to say, I will never be returning and I would advise anyone against seeing her too.
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Ms. Lia Roy Nanda
22900 Ventura Blvd
City: Woodland Hills
Child or Adolescent Issues, Other
Notes have not been posted for this name/business.